Career Opportunities with Chick-fil-A Wilson

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Careers At Chick-fil-A Wilson
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Front Counter Manager

Department: Front of House
Location: Wilson, NC

Chick-fil-A Wilson Managers are servant leaders who strive for success. Their mission is to provide guests with a REMARKable experience by ensuring Team Members are attentive and courteous, food is served fresh and fast, and the restaurant remains refreshingly clean throughout the day.  Coaching and training opportunities abound as Managers help shape Team Members into better versions of themselves and future leaders.  We ask all applicants considering management within our restaurant to be willing and available to a two year employment committment.  This is a full-time position and open availability is preferred.


  • Age 16 or older
  • Willing to work 3 Saturdays per month
  • Able to work 4 or more days per week
  • If in high school must maintain a C or higher in all classes
  • Previous leadership experience 
  • Positive attitude, high integrity, and servant spirit are essential

Company Competencies

  • Attitude - Exemplifying Integrity: Acts in fair and ethical manner towards others
  • Attitude - Resilience: Works effectively in standard situations
  • Attitude - Self-Awareness: Seeks to understand own strengths and vulnerabilities.
  • Generosity - Guest Focus: Responds quickly in an attentive and courteous manner to guest needs
  • Leading with Excellence: Identifies immediate action needed
  • Responsibility - Managing Resources : Uses resources effectively
  • Team Alignment: Aligns personal work goals and actions
  • Teamwork: Collaborates with others

Role Competencies

  • Acting with Empathy and Compassion: Exemplifies empathy and compassion in leading a team.
  • Cash Management: Basic: Demonstrates basic knowledge and ability and, with guidance, can apply the competency in common situations that present limited difficulties.
  • Team Leadership: Facilitates achievement of team results

Goals & Performance Metrics

  • Attentive & Courteous to Guests
  • Speed of Service
  • Order Accuracy
  • Cleanliness


  • Free Uniforms
  • Sundays Off
  • Flexible Schedules
  • Free Food & Beverages
  • Health Insurance (Full Time Only)
  • 401k Retirement Match (20+ hours weekly average only)
  • Paid Vacation (Full Time Only)
  • Growth Opportunities
  • Life Coaching
  • Clear Development Paths
  • College Scholarships
  • Education Reimbursement

Disclaimer: The above is a summary of typical job functions and is not exhaustive or comprehensive of all possible responsibilities. Responsibilities of the jobholder may differ from the above and are subject to change to meet the demands of the business. Job Outcomes are the tangible or intangible results that are required in order to fulfill the expectations of a given job.


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